Frequently Asked Questions

Sugar Sheet looks, performs, recycles, and costs the same as traditional recycled paper, but it’s so much more!

Frequently Asked Questions

Sugar Sheet looks, performs, recycles, and costs the same as traditional recycled paper, but it’s so much more!

Here are Some Answers to Frequently Asked Questions

What is Sugar Sheet copy paper made from if you don’t use any trees?

Sugar Sheet copy paper is made from recycled sugar cane fibre called bagasse. Bagasse is the waste fibre remaining after the sugar manufacturing process. Sugar cane bagasse is a renewable waste resource that is harvested 2-3 times per year, and using it to make paper has zero impact on the food chain.

Does Sugar Sheet copy paper cost more than paper made from trees, and do I have to sacrifice paper quality or performance?

No, Sugar Sheet copy paper is competitively priced with recycled paper to ensure you do not have to pay a premium for the added value of protecting the environment. Also, Sugar Sheet copy paper looks, feels and performs to the same quality standards as paper made from trees.

Is Sugar Sheet copy paper recyclable?

Yes! Sugar Sheet copy paper is made from a cellulose fibre and can be recycled in traditional recycling systems along with paper made from trees. Sugar Sheet copy paper’s cellulose fibre is also biodegradable and compostable.

FYI – The ream wrapper is also recyclable and compostable!

Can I use Sugar Sheet copy paper in any printer or copier?

Yes, Sugar Sheet copy paper is certified by all major OEMs and runs flawlessly as certified by BLI’s 99.99% Jam Free Certification on production printers, multifunction devices, copiers, laser printers, inkjet printers, and scanners.

How is Sugar Sheet copy paper bleached?

Sugar Sheet copy paper is ECF (elemental chlorine free), meaning the bleaching process uses chlorine dioxide instead of elemental chlorine gas to prevent the formation of harmful dioxins, reducing the toxic effect on the environment.

Can I print double-sided copies?

Absolutely! We recommend you print double–sided.

Where is Sugar Sheet copy paper made?

Our mill is in Cali, Colombia and is in close proximity to sugarcane fields, streamlining the delivery of raw material.

What Mill Certifications does Sugar Sheet copy paper have?

Sugar Sheet copy paper is produced under ISO 9001, ISO 14001 and ISO 45001 certifications.
• Our mill is ISO 9001 certified to provide the highest quality.
• Our mill is ISO 14001 certified to ensure environmental management standards, 
• Our mill is ISO 45001 certified and operates at international standards for occupational health and safety (OH&S), including worker wellness/wellbeing.

Doesn’t it take a lot of energy to ship it on the ocean?

No. Sugar Sheet copy paper is manufactured close to the port city of Buenaventura. It is shipped via 40ft containers to Canadian and US port cities. Transporting Sugar Sheet Paper by container ship significantly minimizes CO2 emissions compared to other modes of paper transport in North America.

Who uses Sugar Sheet copy paper now?

Sugar Sheet copy paper is proudly used by many leading companies across Canada, various divisions of the Canadian Government, hundreds of small to medium-sized businesses, leading environmental organizations like the David Suzuki Foundation, and many users at home.